Warranty Policy for Purchases
Warranty Policy
Our goal is to provide the best possible service and ensure our customers are satisfied with their experience. Please review the terms of our warranty below:
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Warranty Coverage: The 60-day warranty covers device issues that are not caused by accidental damage or misuse of the device.
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Repair: In the event of a covered issue, Cellnow INC will inspect and diagnose the device, then proceed to fix it at no cost to the customer.
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Replacement: If a device cannot be repaired, a replacement device will be provided.
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Alternative Solutions: In the rare case that a replacement is not available, we will work with you to find a suitable alternative — which may include a different device or a full refund.
Please note: This warranty does not cover damage resulting from accidents, misuse, or mishandling of the device.